FAQs

よくある質問

Q. Can I give treats?

Yes, you can give treats for dogs and cats that we sell in our store. Please do not bring your own.

Can I play with toys?

Yes, we lend out toys. (Please refrain from bringing your own.)

Q. What are your opening hours?

Our opening hours are 11:00 AM - 8:00 PM (Last Admission is at 7:45 PM). Click here for store details.

Can I hold my dog or cat in my arms?

Please refrain from holding our dog or cat as it may cause injury or stress.

Can I post photos on SNS?

Of course! When taking pictures, please turn off the flash light.

Q. Is there an age limit?

Children are welcome. Children under 12 years old must be accompanied by a parent or guardian.

Can I eat and drink?

To prevent dogs and cats from accidentally eating or drinking, we ask that you refrain from bringing in food and drinks.